《[14]培训成果Training Results》歌词

[00:00:00] [14

[00:00:01] Mr. Johnson: Can you tell me, Ms. Smith,

[00:00:03] about the training programs you initiated this year?

[00:00:06] Ms. Smith: We ran a call center training service and language program

[00:00:10] to ensure that our customer service representatives are well trained.

[00:00:15] Mr. Johnson: What’s the result?

[00:00:16] Ms. Smith: We directly attribute an increase

[00:00:19] in our customer service feedback of 50%

[00:00:21] to the increase in language skills

[00:00:25] and training that our employees have received.

[00:00:28] Mr. Johnson: That seems very impressive. Good work!

[00:00:31] Ms. Smith: Thank you, but I cannot take all the credit.

[00:00:34] Our employees have all worked very hard

[00:00:36] to increase their productivity level.