《第11期更改或取消航班》歌词

[00:00:00] 第11期更改或取消航班-英语口语
[00:00:04] A: Good afternoon, sir?
[00:00:06] B: Good afternoon, I have a ticket for New York tomorrow,
[00:00:10] but I have to change my plan,
[00:00:12] I would like to apply for a refund of my ticket.
[00:00:16] A: Let me see your ticket, please.
[00:00:18] B:OK.
[00:00:19] A: Excuse me, you have to pay 156 yuan for refund.
[00:00:24] B: Why should I pay for so much?
[00:00:26] A: It is 10% of origin price.
[00:00:29] B: All right. Please refund it for me.
[00:00:32] A: Here is the receipt and the balance
[00:00:34] between the ticket fare and the service charge.
[00:00:36] Please sign your name here.
[00:00:39] B:Thank you. Bye.
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